Privacy policy and legal notice

Basic information on data protection

This Privacy Policy describes the processing of your personal data by FREDVIC, S.L. with Tax Identification Number: B62376306 (hereinafter, “FREDVIC”), through the Internet portal: (hereinafter, the "Site").

Users of this site must be of legal age to access the services offered. If we detect that a user is under 18 years of age, we can block and/or delete any personal data that has been provided to us. In all cases, the parents or guardians of minors may contact FREDVIC to block and/or delete the personal data of the minor, through the means indicated in the "YOUR RIGHTS" section of this Privacy Policy.

Who is the data controller?

Identity: FREDVIC, S.L.
CIF B62376306
Address: Av. Paisos Catalans 178, (08500) Vic, Barcelona
Telephone: (+34) 93.886.92.79
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

What personal data do we process?

Personal data provided by you

In general, the personal information that you provide us with (through the on-site form, or through our customer service), is the following: full name and address, personal ID number, date of birth, email and contact telephone number. In very particular cases, and depending on the purpose and intended use of your data, we may collect data on personal, academic and professional characteristics, employment details, commercial information, social, economic and insurance circumstances and transfers of goods and services. In this same sense, the personal data mentioned above is mandatory in order to be able to attend to your requests. The refusal to provide this information will make it impossible to be attended to and, where appropriate, to carry out the provision of the requested services. In the event that data is provided on behalf of third-parties, by doing so, the user confirms that their consent has been given and agrees to transfer the information contained in this clause to them, exempting FREDVIC from any and all liability. In all cases, FREDVIC may carry out periodic checks to verify this, adopting the appropriate due diligence measures in accordance with the applicable regulations.
Personal data collected by us

The Site uses cookies (and/or similar technologies) so that, depending on your cookies settings, FREDVIC may collect and process personal data. In general, we collect and store limited personal information and anonymous aggregate statistics from all users who visit our websites. This process is the same for information which has been actively provided to us as well as for users simply browsing our sites. The information we collect includes the Internet Protocol (IP) address of the device being used, the browser, the operating system, the date and time of access, the address of the website through which our websites are accessed, and also information on how you use our websites. For more information on the use and configuration of cookies (and/or similar technologies), please consult our Cookies Policy.

For what purposes?

FREDVIC will process your personal data for the following purposes:

In the event that information is requested through the forms provided for this purpose or by contacting our customer service, to process and attend to your request, as well as providing you with the best service possible.
Compliance with legal obligations.
Depending on your cookies settings, to perform statistical analysis and create profiles based on your browsing habits.

Legitimisation

The legal bases for the processing of your personal data based on the purposes described above are as follows:

In the case where information is requested through the "Register your interest" form, or by contacting our customer service: the execution of the contractual relationship with you, or the adoption of pre-contractual measures if you are not yet a customer.
To comply with the necessary legal obligations that apply.
Where appropriate, your consent to perform statistical analyses and create profiles based on your browsing habits.

With whom do we share your personal data?

No data will be transferred to third parties. However, FREDVIC has contracted the provision of certain services (e.g. virtual infrastructure services, cloud computing, etc.) to providers, which may have access to and/or process personal data in their capacity as data processors.

In any case, your personal data will not be transferred to countries outside the European Union that do not offer an adequate level of protection or that do not guarantee adequate safeguards.

In addition, we may disclose your data to the official authorities when legally required to do so.

How long do we keep your data?

FREDVIC will keep your personal data in order to attend to and/or carry out the requested services (provided that its deletion or opposition is not requested through the means indicated in the "YOUR RIGHTS" section) and it will be kept for the necessary limitation periods in accordance with the legislation applicable in each case in order to meet future responsibilities.

Data protection

FREDVIC guarantees the confidentiality of all personal data provided through the website under the terms established by Spanish and European legislation on data protection, and has the necessary security measures in place that are appropriate to the type of personal data collected. The data required is strictly necessary, adequate and pertinent for the purpose for which it is collected and is subject to automated processing. Unless otherwise stated in the website section itself, the sole purpose for which data is collected on this website is to comply with your request for information.

In accordance with the law, we inform you that the personal data provided through this Website, as well as any data that may be provided or generated during the relationship with FREDVIC, will be processed and incorporated into an automated file for which FREDVIC is responsible, registered at Av. Països Catalans, nº178, (08500) Vic, Barcelona.

The purpose of this file and the processing of data is to be able to manage the request for information, as well as to enable FREDVIC to contact the user in order to respond to their queries. The recipients of the information provided will be the data-controller themselves and, where applicable, organisations or persons directly related to the data-controller, with whom there are the mandatory contractual documents that ensure the relationship. The data fields marked with an asterisk are mandatory and the refusal to provide this information will result in the impossibility, depending on the case, of obtaining a response to your request for information, subscription to the newsletter or access to our services.

Personal data cannot be sent if the user does not expressly authorise the processing or purpose for which it is collected by means of the corresponding check box. Such consent can be revoked at any time, but without retroactive effect.

Users guarantee and are responsible, in all cases, for the validity and complete accuracy of all personal data provided, and undertake to keep it appropriately updated.

The interested party may exercise their rights of access, rectification, deletion, portability and opposition by writing to FREDVIC at the following address: Av. Països Catalans, nº178, (08500) Vic or by sending an email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Intellectual and industrial property

This Website is governed by Spanish law and by national and international legislation on intellectual and industrial property.

Under no circumstances shall it be understood that the access and navigation of the User through the Website, or the use of services offered through the Website, implies a waiver, transmission, license or total or partial transfer of said rights by FREDVIC. The User has a strictly private right of use, exclusively for the purpose of enjoying the benefits of the services provided.

References to commercial or registered names and trademarks, logos, brands and any other distinctive signs, whether owned by FREDVIC or by third-parties, is strictly prohibited without the prior consent of FREDVIC or its legitimate owners. At no time, unless expressly stated, shall access to or use of the Website and/or its contents and services confer on the User any rights whatsoever over the trademarks, logos and/or distinctive signs included therein that are protected by law.

All Intellectual and Industrial Property rights over the content and/or services are reserved and, in particular, it is prohibited to modify, copy, reproduce, publicly communicate, transform or distribute in any way all or part of the content and/or services included in the Website, for public or commercial purposes without express written authorisation from FREDVIC or, where appropriate, from the owner or holder of the corresponding rights. References to commercial or registered names and trademarks, logos, brands and any other distinctive signs, whether owned by FREDVIC or by third-parties, is strictly prohibited without the prior consent of FREDVIC or its legitimate owners. At no time, unless expressly stated, shall access to or use of the Website and/or its contents and services confer on the User any rights whatsoever over the trademarks, logos and/or distinctive signs included therein that are protected by law.

FREDVIC reserves the right to modify, update or delete part or any of the website content at any time and without prior notice.

Links

This Site may include or display links to other websites and pages for your convenience and information purposes. Such websites may operate independently to us. These linked sites may have their own privacy policies, which we strongly recommend the user to read when visiting them. We emphasise that any linked website visited is not owned or controlled by us, therefore we are not responsible for the content of such websites, their use or their privacy practices.

Your rights

At any time, you may exercise your rights of access, rectification, opposition, deletion ("to be forgotten"), limitation of processing or portability of your data, by writing to the following e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.. In all cases, identification must be proved by means of a photocopy of your ID card, passport or similar document.

Your request will be responded to as soon as possible and within the established legal period. Likewise, you may withdraw your consent at any time by sending an e-mail to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it., withdrawal of consent may generate commercial actions to know the status of your requests, except in the case of cookies which are managed through the configuration panel.

In the event that we fail to comply with our data protection obligations, a complaint can be filed with the Spanish Data Protection Agency (www.aepd.es).

Finally, we remind you that in the event that data is provided to us relating to another person, the user must, prior to their inclusion, inform them of the points contained in this Policy.

Applicable law and jurisdiction

All matters that arise between FREDVIC and the user relating to the interpretation, compliance and validity of this Legal Notice will be governed by their own clauses and, what is unforeseen in them, in accordance with Spanish law.

For the resolution of any dispute that may arise from this agreement, the Parties submit themselves, renouncing any other jurisdiction that may apply to them, to the jurisdiction of the Courts and Tribunals of Vic, with the exception of those cases in which, due to the capacity in which the user intervenes, such provision is not valid.

Updates

This Policy may be periodically updated to reflect changes in our processing of personal data. A prominent notice will be posted on the site to inform users of any significant policy changes, and the latest update will be shown at the foot of the policy.